Policy Re: Cancellations due to Weather
Occasionally, announcements from the Meteorological Agency require that we close our facilities during dangerous weather.
We may also need to suspend operations suddenly when the day’s weather conditions make it unsafe to conduct business, and we ask for your understanding in advance.
We sincerely hope that our customers fully enjoy their time at our facilities, so if you feel the need to cancel your reservation due to an inclement weather forecast, you can do so free of cancellation fees, as long as you contact us by noon on the day prior to your reservation.
If you have paid in advance by credit card, your card will be reimbursed.
*Reimbursement timing varies according to credit card company.